Privacy Policy
1. Introduction
We are committed to protecting your privacy and your personal information. This Privacy Policy applies to our website and all our services, including our associated mobile applications owned and controlled by People365.
This Privacy Policy explains what information we collect and why, what we do with this information and how we share it. It also explains the choices available to you regarding our use, access, correction and deletion of your personal information.
By using the website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the website or services.
2. Children’s Privacy
Our services are not intended for or targeted at children under 18, and we do not knowingly or intentionally collect information about children under 18. If you believe that we have collected information about a child under 18, please contact us at [email protected] so that we may delete the information.
3. Personal Information
This refers to any information that you submit to us through our service or via different communication channels, including web forms, chat, email correspondence and any other information publicly available on the Internet that identifies you, including:
- your first and last name;
- email address;
- company name;
- phone number;
Purpose of the processing
Your personal information will be processed for the purpose of providing you with the service, including:
- to respond to your end user support requests;
- to administer and manage your account;
- to send you requested email notifications;
- to keep our service secure and prevent fraud by detecting, preventing, and resolving security and technical issues;
- to comply with legal and regulatory requirements;
Duration of the processing
Personal information that you provide us will be processed for as long as we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about our services), or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
4. How We Protect Your Information
The security of your Personal Information is important to us. When you enter information in our systems, we encrypt the transmission of that information using secure socket layer technology (SSL).
People365 maintains a comprehensive written information security program that complies with applicable law and generally accepted industry standards. Our program includes appropriate administrative, technical, and physical safeguards, procedures, and practices to protect Personal Information submitted to us, both during transmission and once we receive it. No method or transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about the security on our website, contact [email protected].
People365 and its representatives will never request your account credentials. You should never share your People365 account information, including your username and password, with anyone else. We recommend that you use a unique password for your People365account that is not associated with other websites. You should check your People365 account regularly to ensure that your Personal Information has not been tampered with or altered. You should only use the Services within a secure environment. You are responsible to ensure that all users enable multi-factor authentication (MFA) on your People365 account. You may select from several options approved by People365.
Any suspicious activity regarding your account, including automated messages or calls from parties you cannot identify, should be reported to People365 using [email protected] email address.
5. Current Customer Account Owner and Admin User Information
Every customer identifies an account owner, primary contact, or secondary contact, and admin users when receiving People365 Services. We collect your name, title, business phone number and email address. We use your information to set up the account and for service, transactional and promotional communications.
We may collect information via audio recordings of calls when you call our customer service.
6. Communication
We use your information to deliver service-related, transactional, and promotional communications (e.g., telephone calls, emails, SMS).
People365 and their representatives will never request your account credentials. Any suspicious activity should be reported to [email protected].
7. Business Contacts
We may collect your name, employer, business phone number, and email address if you are a prospective customer, partner, reseller, or service provider.
This information is used for marketing, procurement, and partnership purposes.
8. Cookies
People365, like many other websites, retrieves information on your browser using cookies. You have the ability to accept or decline cookies. Most browsers are initially set up to accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and then stored by the browser. Usually, the identifier is sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies:
- a persistent cookie will be stored by a web browser and will remain valid until its expiry date, unless earlier deleted by the user;
- a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Purpose of the processing
Cookies are used to:
- help you personalize your online experience (Ex: save your language preferences);
- keep our service secure and prevent fraud;
- help us improve our website and services by: trends analysis, administering and selecting content on the websites, tracking user movements across the website, gathering demographic information about our user base as a whole
9. Third Party Links, Integrations, And Applications
Our Services include links, integrations, and applications associated with third parties with privacy practices that may differ from those of People365. Our website includes links to other websites whose privacy practices may differ from those of People365. If you submit information to any of those third parties, your information is governed by the terms and privacy policies of those third parties. We encourage you to carefully read the terms and privacy notice of any third-party website, integration, or application you engage with.
You are responsible for data, including personal information that you provide to third parties, including marketplace partners, using our API or any other method.
10. Information Sharing
We may share your information:
- With service providers assisting in cloud storage, analytics, communications, or support.
- For legal proceedings when required by law, court order, or to prevent fraud or threats to safety.
- During mergers or acquisitions, where ownership or use of data may transfer with notice provided.
- For product functionality, using essential cookies within People365 products.
We will never sell your personal information to any third party.
11. Individual Privacy Rights
Your privacy rights include:
- Right to be Informed: You have the right to be informed about the collection and use of your personal information.
- Right to Access: You have the right to view and request copies of your Personal Information. If you have an online account or profile with us, you may access your Personal Information via your account through the website or mobile app.
- Right to Rectify or Correct: You have the right to update the Personal Information that People365 has collected about you directly or indirectly, including Personal Information collected by a service provider or contractor on our behalf. If you have an online account or profile with us, you may update your Personal Information by accessing your account through the website and mobile app.
- Right to Request Erasure: You have the right to request that People365 erase your Personal Information, subject to certain conditions.
- Right to Data Portability: You have the right to request that People365 transfer personal information that we have collected to another organization, or directly to you under certain conditions.
- Right to Restrict Processing: You have the right to request that People365 restrict the processing of your personal information under certain conditions.
- Right to Withdraw Consent: You have the right to withdraw previously granted consent to process your personal information.
- Right to Object to Processing: You have the right to object to People365’s processing of your personal information, under certain conditions.
- Right to Object to Automated Processing: You have the right to object to decisions being made with your information solely based on automated decision making or profiling. People365 does not currently engage in automated decision-making or profiling.
If you have questions, please contact [email protected].
12. Contact Information
If you have questions or comments about this Notice, our privacy notices, the ways in which we collect and use your information, your choices, and rights regarding such use, or wish to exercise your rights, please contact us at: [email protected].
13. Security
We will take reasonable technical and organizational security measures to prevent the loss, misuse or alteration of your personal information. We will store all personal information you provide either on our service provider’s cloud infrastructure or on-site at your premises, depending on the terms of our agreement. We implement data security measures to ensure an appropriate level of protection for the confidentiality, integrity, availability and resilience of our systems, in line with the associated risks.
We ensure that personnel authorized to process your personal information are subject to a confidentiality obligation and act in accordance with our Privacy Policy and guidelines on confidentiality, business ethics, appropriate use and professional standards.
14. Data Retention
We will retain and process your personal information for as long as we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services), or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
15. Changes
We may update this document from time to time by publishing its new version on our website. Please check this page periodically to ensure you are satisfied with any changes to this policy. We may notify you of updates via email. Your continued use of the website and services, and/or continued provision of personal information, will be subject to the terms of the current Privacy Policy.
16. Requesting Notice in Other Languages or Formats
You may be able to request this Notice in another language where we provide such notices in the ordinary course of business or in an alternative format if you have a disability. Please contact [email protected] to request an alternative format.
17. Compliance
We will not, without your explicit consent, supply your data to any third party. We will never sell your personal information to any third party. We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
18. Legal Proceedings
People365 will share your information, including Personal Information, to respond to investigations, court orders, legal process, or to investigate, prevent or act regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of People365’s Terms of Service, or as otherwise required by law. If People365is required by law or an order of a court of competent jurisdiction to disclose your information, People365 will promptly notify you of this requirement, if permitted by the court or applicable law, so that you may seek a protective order or other appropriate relief.
19. Mobile Application Data
We use mobile analytics to better understand the functionality of our service on your mobile device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and the source from which the application was downloaded. When you use our mobile apps, we may also collect your city location, device model and version, device identifier (or “UDID”), OS version.
Purpose of the processing
Mobile application data can be used to:
- keep our service secure and prevent fraud;
- help us improve our service by: trends analysis, better understanding of the functionality of our service on your mobile device, gathering demographic information about our user base as a whole.
20. Log files
We may store information about your computer hardware and software that is automatically collected by our infrastructure mechanisms and service providers. This information can include: your IP address, browser type, domain names, internet service provider (ISP), length of visits, the files viewed on our site (ex: HTML pages, graphics, etc.), clickstream data, access times and referring website addresses, operating system, device screen size, page views, etc.
Purpose of the processing
This information is used by People365:
- for the operation of service, to maintain quality of service;
- to provide general statistics regarding the use of website and services;
- to keep our service secure and prevent fraud.
You can also delete cookies already stored on your computer, but deleting cookies will have a negative impact on the usability of our websites.