Product Consultant

Are you tech-savvy, business minded and self-driven? Do you think you can be responsible for implementing our solution for new users/customers? This Product Consultant job is the perfect fit for you!

People 365 HCM SOlutions

Responsibilities

  • Conduct Requirements Elicitation and Business Review sessions to understand customers’ inquiries, human resources requirements, pain points and needs
  • Conduct trainings to end user
  • Conduct presentations
  • Provide solutions and implementation using People365 out of the box features
  • Conduct gap analysis
  • Write function specifications document and user guides
  • Evaluate existing solutions and services and perform a periodic comparison to competitors
  • Explore and analyze tenders while providing assistance in the submission process of proposals, formatting, completeness, consistency and compliance
  • Meet with prospects and conduct preliminary assessment for customer requirements specification
  • Formulate proposals, recommendations, reports, presentations and digital content to show our unique selling propositions with attention to the prospects goals and return on investments
  • Properly escalate unresolved issues to appropriate internal team
  • Provide prompt and accurate feedback to customers
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Follow up with clients to ensure the systems are fully functional
  • Prepare accurate and timely reports
  • Document business knowledge in the form of notes and manuals
  • Maintain jovial relationships with clients

Qualifications

  • Previous internship experience
  • Business, Personnel Management or Human Resources Background
  • Excellent English communication and interpersonal skills
  • Problem solver, critical thinker and data-driven
  • Excellent organizational and time management skills

Please send your CV to [email protected]