Privacy Policy

Introduction

We are committed to protect your privacy and your personal information. This Privacy Policy applies to our websites and all our service, including our associated mobile applications owned and controlled by SETS. This Privacy Policy explains what information we collect and why, what we do with this information and how we share it. It also explains the choices available to you regarding our use, access, correction and deletion of your personal information.

By using the websites or service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the websites or service.

 

Use by our clients

We process our clients’ information as they direct and in accordance with our agreements with our clients, and we store it at either our clients’ premises or our service providers’ servers, but we do not have control over our clients’ collection or management of this data. Our agreements with our clients prohibit us from using that information, except as necessary to provide and improve our service and as required by law.

 

Information we collect

When you visit our website, you are free to explore it without providing any personal information about yourself, we will only collect navigational information. When you contact us, use our web forms, or register for our service, we receive your personal information and process it as described below.

 

Personal information

This refers to any information that you submit to us through our service or via different communication channels, including web forms, chat, email correspondence and any other information publicly available on the Internet that identifies you, including:

  1. your first and last name;
  2. email address;
  3. company name;
  4. phone number;

 

Purpose of the processing

Your personal information will be processed for the purpose of providing you with the service, including:

  1. to respond to your end user support requests;
  2. to administer and manage your account;
  3. to send you email notifications that you have requested;
  4. to keep our service secure and prevent fraud which may include detection, prevention and resolution of security and technical issues;
  5. to meet legal/regulatory requirements;

 

Duration of the processing

Personal information that you provide to us will be processed for as long as we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about our services), or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Information about children

Our service are not intended for or targeted at children under 18, and we do not knowingly or intentionally collect information about children under 18. If you believe that we have collected information about a child under 18, please contact us at sets@sets.com.lb so that we may delete the information.

 

Mobile application data

We use mobile analytics to allow us to better understand the functionality of our service on your mobile device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. When you use our mobile apps we may also collect your city location, device model and version, device identifier (or “UDID”), OS version.

 

Purpose of the processing

Mobile application data can be used to:

  1. keep our service secure and prevent fraud;
  2. help us improve our service by: trends analysis, better understanding of the functionality of our service on your mobile device, gathering demographic information about our user base as a whole

 

Navigational information

We use navigational information to operate and improve the websites and service as described in detail below. We reserve the right to examine this navigational information a posteriori if there is any evidence of illegal use. We may link this collected data to personal information such as name, email address, and phone number.

 

Cookies

People365, like many other websites, retrieves information on your browser using cookies. You have the ability to accept or decline cookies. Most browsers are initially set up to accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and then stored by the browser. Usually the identifier is sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies:

  1. a persistent cookie will be stored by a web browser and will remain valid until its expiry date, unless earlier deleted by the user;
  2. a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

To find out more about cookies, including information about what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

 

Purpose of the processing

Cookies are used to:

  1. help you personalize your online experience (eg. save your language preferences);
  2. keep our service secure and prevent fraud;
  3. help us improve our websites and service by: trends analysis, administering and selecting content on the websites, tracking user movements across the websites, gathering demographic information about our user base as a whole.

 

Log files

We may store information about your computer hardware and software that is automatically collected by our infrastructure mechanisms and service providers. This information can include: your IP address, browser type, domain names, internet service provider (ISP), length of visits, the files viewed on our site (e.g., HTML pages, graphics, etc.), clickstream data, access times and referring website addresses, operating system, device screen size, page views.

 

Purpose of the processing

This information is used by People365:

  1. for the operation of service, to maintain quality of service;
  2. to provide general statistics regarding the use of websites and service;
  3. to keep our service secure and prevent fraud.

usability of many websites, including ours. You can also delete cookies already stored on your computer, but deleting cookies will have a negative impact on the usability of our websites.

 

Compliance

We will not, without your explicit consent, supply your data to any third party. We will never sell your personal information to any third party. We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

 

Data retention

We will retain your personal information that you provide us will be processed for as long as we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services), or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Security

We will take reasonable technical and organizational security measures to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our service provider’s cloud infrastructure, or on location on your premises, depending on our agreement. We implement measures of data security to ensure a level of security appropriate to the risk concerning the confidentiality, integrity, availability and resilience of the systems.

We ensure that personnel authorized to process your personal information are subject to a confidentiality obligation and act in accordance with our Privacy Policy and guidelines on confidentiality, business ethics, appropriate use and professional standards.

 

Changes

We may update this document from time to time by publishing its new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of the changes to this policy by email. Your continued use of the websites and service, and/or continued provision of personal information to us will be subject to the terms of the then-current Privacy Policy.